Privacy Policy

1. Introduction

HOHE Books ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our comprehensive book marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Full name
• Email address
• Phone number
• Location (city and area)
• Profile picture (optional)
• About me description (optional)

2.2 Book and Content Information

When you use our services, we collect:

• Book listings: title, author, description, condition, price, images
• Rental listings: rental rates, availability, terms
• Presale information: funding goals, delivery dates, campaign details
• Audio book uploads and metadata
• Event details: location, date, description
• Posts and community content
• Reviews and ratings you provide

2.3 Usage Information

We automatically collect:

• IP address
• Browser type and version
• Pages viewed and time spent
• Referring website
• Date and time of access

2.4 Transaction and Communication Information

We collect and store:

• Messages between users
• Transaction history and deal records
• Payment information for presales and rentals
• Lottery entries and participation data
• Event attendance and participation
• Membership and subscription details

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our comprehensive book marketplace
• Process book sales, rentals, and presale transactions
• Facilitate secure payments for presales and rentals
• Manage lottery entries and winner selection
• Organize and promote community events
• Enable social features like posts and reviews
• Provide audio book streaming services
• Send notifications about transactions, events, and community activity
• Process membership subscriptions and benefits
• Analyze platform usage to improve services
• Detect fraud and ensure platform security
• Comply with legal and regulatory requirements

4. Information Sharing

4.1 Public Information

The following information is publicly visible on your profile:

• Your name
• Your city
• Your profile picture (if uploaded)
• Your user ratings and reviews
• Your book listings

4.2 Contact Information Visibility

You can control whether your email and phone number are shown to other users in your privacy settings.

4.3 Third Parties

We do not sell your personal information to third parties. We may share information with:

• Payment Processors: For secure processing of presale and rental payments
• Service Providers: Hosting, analytics, email services, and platform maintenance
• Event Partners: When you participate in events organized with third parties
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your information:

• Password encryption using industry-standard hashing
• HTTPS encryption for data transmission
• Regular security audits and updates
• Access controls and authentication
• Secure file uploads with validation

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records, reviews, and community content may be retained longer for platform integrity. If you delete your account, we will delete your personal information within 30 days, except where retention is required for legal, financial, or safety purposes.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Restriction: Request limitation of how we process your data
• Portability: Request transfer of your data to another service
• Object: Object to certain types of processing

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can control cookie settings through your browser, but this may affect platform functionality.

9. Children's Privacy

Waka Books is not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification

Your continued use of Waka Books after changes constitutes acceptance of the updated policy.

11. International Data Transfers

Your information is stored and processed in Ethiopia. If you access Waka Books from outside Ethiopia, please be aware that your information may be transferred to and processed in Ethiopia.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: noreply@wakabooks.com
Website: https://www.wakabooks.com

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