1. Introduction
Waka Books ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy governs the Waka Books mobile application and website (accessible at https://www.wakabooks.com). It details how we collect, use, store, disclose, and safeguard your personal information and device permissions when you access our platform.
2. Information We Collect
2.1 Personal Information Provided by You
When you register or interact with Waka Books, we may collect:
- Full Name and display name
- Email address (for authentication and communications)
- Phone number (for delivery coordination and support)
- Account login credentials (securely encrypted)
- Delivery address and general location (city/region)
- Profile photos and "About me" description (optional)
2.2 Mobile App Permissions & Device Data
To provide core application functionality, the Waka Books mobile app requests access to specific device permissions:
- Camera & Photo Library: To allow you to capture or upload profile pictures, book cover images for listing/rental, and community post media.
- Storage Access: To store and cache downloaded PDF eBooks and audio file streams for offline reading and listening.
- Network State & Internet Access: Required to sync book catalog, process orders, stream audiobooks, and update community feeds.
2.3 Book, Content, and Activity Data
When using our services, we process:
- Book listings, rental details, presale campaign contributions, and book reviews/ratings
- In-app messages exchanged between buyers, sellers, and delivery staff
- Digital wallet balance and transaction records
- Community posts, comments, and event participation
- Book review reads (unique view beacons), likes, comments, and follower relationships used to operate reviewer monetization after a reviewer unlocks earnings
2.4 Technical & Usage Data
We automatically log device type, operating system version, app version, IP address, and basic crash diagnostics to optimize performance and security.
3. How We Use Your Information
We process collected data strictly for operational, legal, and safety purposes:
- To create and manage your Waka Books account.
- To facilitate book sales, rentals, presales, and physical delivery services.
- To stream audiobooks and render PDF eBooks within the app.
- To enable community features such as posts, reviews, and messaging.
- To calculate reviewer rewards under our Terms (unique post-monetization views, likes, and comments) and credit eligible amounts to the in-app wallet.
- To process payments and manage your digital wallet balance safely.
- To detect and prevent fraudulent transactions or security violations.
- To send essential transactional notifications (order updates, delivery status).
4. Third-Party Services & Data Sharing
We do not sell, rent, or trade your personal data to third parties. Data is shared strictly as necessary to deliver our services:
- Google Services: Google Sign-In SDK for secure user authentication.
- Payment Processors: Secure third-party payment gateways for processing digital wallet deposits and presales.
- Delivery Partners: Essential delivery details (name, phone number, address) shared with verified couriers to fulfill physical book orders.
- Legal Authorities: When required by law enforcement or legal process to protect user safety and legal compliance.
5. Data Security
We employ robust industry-standard measures to safeguard your information:
- HTTPS / TLS 1.3 encryption for all data transmitted between the app and server.
- Bcrypt hashing for password storage.
- Strict server access controls and secure file storage validation.
6. Account & Data Deletion Rights (Google Play Requirement)
You have full ownership and control over your personal data. You may request account deletion at any time through either of the following methods:
Method 1: In-App Account Deletion
Open the Waka Books app → Profile → Delete account (also under Profile → Account security). Type DELETE to confirm. This does not require the website.
Method 2: Web / Email Request
If you cannot access the app, email us at noreply@wakabooks.com with the subject line Data Deletion Request from your registered email address, or submit a request on our contact page. We will verify and process your request within 7 business days.
What happens upon deletion: Your personal profile, uploaded credentials, messages, and account access will be permanently deleted from our active databases within 30 days. Historical financial/transaction logs may be retained for up to 1 year solely to comply with accounting and tax regulations.
7. Children's Privacy
Waka Books is intended for readers aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a person under 18 has created an account, we will delete that account and associated data.
8. Cookies & Local Storage
Our website uses session cookies, and the mobile app uses secure encrypted local storage solely to retain your active login session and user UI preferences.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When updated, we will revise the "Last updated" date at the top of this page. We encourage users to review this page periodically.
10. Contact Us
If you have any questions, concerns, or privacy inquiries, please reach out to us:
